Shipping and Delivery Policy

If your lead management system offers physical products, such as promotional materials, reports, or any other physical goods, the following shipping terms apply:

- Processing Time Orders are typically processed within [1-2 business days] of receiving payment. Orders placed after [5:00 PM] may be processed the following business day.

- Shipping Methods We offer the following shipping options:
  -Standard Shipping (delivery time: [5-7] business days)
  -Expedited Shipping (delivery time: [3-5] business days)
  -Overnight Shipping (delivery time: [1-2] business days)
The shipping options available to you will be displayed at checkout. Delivery times are estimates and may vary depending on your location and external factors like weather conditions or third-party carrier delays.

- Shipping Costs Shipping costs will be calculated at checkout based on the weight, size, and destination of the order. We offer [free shipping] on orders over [5000] or for certain services/products (if applicable).

Shipping Restrictions

Undeliverable PackagesIf a package is returned due to an incorrect address, failure to pick up, or refusal, we will contact you to arrange re-shipment at your expense. Please ensure that the shipping address is correct when placing your order.
Customs, Duties, and TaxesIf you are ordering from outside the [Your Country], your order may be subject to customs duties, taxes, or other import charges. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.

Lost or Damaged Shipments

Lost ShipmentsIf your shipment is marked as "delivered" but you have not received it, please contact us within [2] days of the shipping confirmation to investigate the issue. We will work with the carrier to locate the package and resolve the issue.
Damaged GoodsIf your item arrives damaged, please contact us within [1] day of receiving the package. We may ask for photos of the damage to assist with the claim and provide a replacement or refund.

Returns and Exchanges

Return PolicyIf you are not completely satisfied with your purchase, we offer a hassle-free return process. Please contact our customer service team within [1] day of receiving your order for instructions on how to return items.
ExchangesIf you need to exchange a product (e.g., a size or model), please contact us at care@alingwaves.com to initiate the process.

Modifications to Shipping and Delivery Terms

We may update this Shipping and Delivery Policy from time to time. Any changes will be communicated to you by updating this section. Please review this policy regularly to ensure you are aware of any changes.

By :- Jiyan Enterprise